Refund policy for ebooks purchased and downloaded from enetpress.com.

If you have purchased and downloaded an ebook and had chosen an incorrect format, first trash the ebook file, then just download the ebook again with the correct format. The second through fifth downloads of a title are free. If you have so much trouble downloading the correct format that you have used up all five downloads, first trash all the ebook files and then contact us telling us about your difficulty, and we can increase the number of downloads for the title.

If you have purchase and downloaded a book by mistake, have read less than 10%, and contact us within 2 days requesting a refund, we will refund the purchase price to your card.

Downloading .mobi format for Kindle.

To your hand-held Kindle

If you only have a Kindle, and no computer, purchase your eNet Press books directly from Amazon for easy download directly into your Kindle.

This procedure below is the standard way to add files to Kindle which haven't been bought from Amazon. See your Kindle User's Guide Chapter 10, to review Transferring Content to your Kindle.

If you have a computer, use your computer's browser to access the eNet Press store, purchase an ebook, and download the ebook with the .mobi format button. After downloading, go to the Download location on your computer, move the ebook file (a blue book with an a) named with your book title to wherever you keep your ebook files or to your desktop.

Then, plug your Kindle into your computer. You will see a Kindle icon on your desktop. Open the Kindle; inside is a file named Documents. Drag your .mobi ebook file to the Document folder in the Kindle file. Close the file, remove the Kindle icon (in a Mac, drag to the trash). Now your new ebook is available on your hand-held Kindle.

To your computer

You must have the Kindle for XX, where XX names your computer type, on your computer. The Kindle reader is available for download free from Amazon.com.

Use your computer's browser to access the eNet Press store, purchase an ebook, and download the ebook with the .mobi format button. After downloading, go to the Download location on your computer, move the ebook file (a blue book with an a) named with your book title to wherever you keep your ebook files or to your desktop. Double click on the ebook file and it will be automatically added to your Kindle for XX.

To your iPad

You must have the Kindle for iPad on your iPad. The Kindle reader is available for download free from Amazon.com.

Use your iPad's browser to access the eNet Press store, purchase an ebook, and download the ebook with the .mobi format button. The ebook is comes into your iPad and a dialog box asks you to Add to Kindle. Click the Add to button and Kindle for iPad opens displaying the ebook you've just downloaded.

To your Android or other device

If there is a Kindle App for your device, make sure it is installed on your device.

Use your device's browser to access the eNet Press store, purchase an ebook, and download the ebook with the .mobi format button. The ebook is comes into your device and a dialog box should ask you to Add to Kindle. Click the Add to button and Kindle for your device opens displaying the ebook you've just downloaded.

Downloading .epub format for many eReaders

EPUB is a free and open standard by the International Digital Publishing Forum (IDPF). Files have the extension .epub.

To any device

Most eReaders can read documents in the .epub format. Adobe Digital Editions is a free epub reader for Macs and Windows.

Most computers, hand-helds, and Xpads - and many reader devices, can be used to view ebooks in .epub format using an available eReader.

What you need to do: use your device's browser to access the eNet Press store, purchase an ebook, and download the ebook with the .epub format button. After downloading move the ebook file to wherever you keep your ebook files, or to your desktop. Open the eReader on your device and use the menu command to add a book, then find and select the ebook you want to add to the eReader's bookshelf.

Some eReaders will display the cover art of the ebook on the bookshelf.

Some devices will need an additional file, the cover art file - a .jpg file, with exactly the same name as the ebook file without the extensions .epub and .jpg; for instance, A Good Book.epub and A Good Book.jpg The names must be exact - lower and upper case identical - for the eBook's cover image to display in the eReader's bookcase.

For those eReaders which require a separate cover image file, when using .epub ebooks from eNet Press, eNet Press makes available free a cover image file for each of its titles. These files can be found on Downloads>Cover_Images.html Download the cover image (.jpg) file for the specific ebook you want.

To add the cover image file to your device, you need to locate the folder in the device which holds the ebook files. Then, to the same folder, drag the cover image file and the ebook file and the cover image file should be side by side. Now the cover will show on the bookshelf.

Downloading .pdf format to almost any digital device

.pdf is a format almost universally readable by computers and other similar digital devices.

A universal reader (viewer), Adobe Reader, is available free from Adobe.com. There are other pdf readers available, some especially for particular devices.

Use your computer's browser to access the eNet Press store, purchase an ebook, and download the ebook with the .pdf format button. After downloading, go to the Download location on your computer, move the ebook file named with your book title to wherever you keep your ebook files or to your desktop. Double click on the ebook file and it will be opened automatically by the pdf reader you have.